At HagiangGo, we understand that travel plans can change. Our cancellation policy is designed to provide flexibility while allowing us to manage bookings, transportation, accommodation, and other arrangements made for your trip.
Cancellation Terms
Please review the following cancellation terms before confirming your booking.
HagiangGo applies the following cancellation policy based on the time remaining before your scheduled departure:
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45 days or more before departure: Free cancellation.
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30–44 days before departure: A 50% cancellation charge applies.
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Within 21 days before departure: A 100% cancellation charge applies.
Before You Book
We recommend reviewing the cancellation policy carefully before confirming your Ha Giang Loop tour, motorbike rental, or other services with HagiangGo.
By confirming your booking, you acknowledge that you have reviewed and understood the applicable cancellation terms.
Need help with your booking or cancellation? Contact HagiangGo and our team will assist you.
